ACS Healthcare Solutions

Access to Care
Quality of Care
Cost of Care
Security & Reliability
Customer Service

Access to Care

Building bedside manner from anywhere in the state.
What if you could bring the best medical minds in the country directly to your patients? With ACS Healthcare, you can. Offering statewide satellite coverage and advanced tools like telemedicine devices, broadband connections and high-def videoconferencing, your patients can receive care from specialists hundreds of miles away without ever leaving your office. It's a serious advantage for doctors and patients alike – especially when you consider the limited healthcare options available to patients in rural areas.

Quality of Care

Shortening the path to well-being by advancing the speed of care.
Sometimes, the difference between successful treatment and a debilitating condition comes down to how rapidly a patient can be diagnosed and treated. The ACS healthcare network speeds up the pace at which patients receive care. Instead of numerous independent connections to a select group of medical practitioners, we provide access to a vast network of services through a single broadband connection. And because the connection operates on ACS's high-speed network with traffic accelleration technology, you can receive test results, download medical records and consult specialists faster than ever before. We can even prioritize your bandwidth to ensure things like radiation images take precedence over email. Sitka Community Hospital serves as a perfect example - cutting the time to send radiology images to their preferred partner by more than 70% since partnering with ACS Healthcare.

Cost of Care

Keeping business healthy.
Treating patients well doesn't have to mean sacrificing the bottom line. ACS brought the medical network concept to Alaska, which means we can offer a whole host of medical communications services all under one virtual roof – converging your video, data and voice traffic into a single connection, and eliminating the need for separate links to multiple providers. In fact, when you move from your legacy networks to our fully meshed MPLS network, we can often triple your bandwidth with no increase in costs. We can also help save on operational overhead. By utilizing our video conferencing technology, you can cut the expense of traveling to see patients in rural areas and reduce spending on training employees in remote locations.

Security and Reliability

Securing the data that secures patients’ health.
Not only do you guard your patients' health, you also have an obligation to protect their privacy. That's why we provide medical grade level security for data. Our network is based on global standards based MPLS and Metro Ethernet. Which means medical information is kept isolated from the public Internet and IP based security threats – an essential step to complying with HIPAA regulations. In addition to making data secure, we also ensure it gets where it needs to go, when it needs to be there. How do we do it? In a word, redundancy. It's built into everything we do from our two geographically diverse submarine cables to our in- and out-of-state hosted data centers. Having a back-up plan for each part of our network allows us to guarantee end-to-end quality of service so you'll always have the tools you need to deliver life-saving care.

Customer Service

Taking care of the people who take care of Alaskans.
We have an entire organization of dedicated people, including a specific team devoted to helping you every step of the way from implementation to expansion. We keep track of the latest technologies to make sure you have the most cost-efficient tools. And because we can offer personalized and scalable solutions, we can make sure you're just as cost effective on day 1001 as you were on day one.

If you're an eligible rural health care provider, you can receive discounts on telecommunications and Internet monthly service charges from the Universal Service Administrative Company. If you have questions about your Rural Health Care Program applications, we're happy to help. We can simplify the process and help you secure funding to help give your patients better care. For more information on ACS Healthcare, please contact acshealthcare@acsalaska.com.


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