These Terms and Conditions apply to every individual or entity
subscribing to, and/or using, an account provided to you by ACS Internet,
Inc. ("ACS Internet"). Your use of an ACS Internet account constitutes
acceptance of these Terms and Conditions and you acknowledge that you have
read and understand them. As an ACS Internet customer, you agree to
comply with the rules, standards and guidelines set out in these Terms and
Conditions, and you acknowledge that ACS Internet has the right to enforce
these Terms and Conditions, in its sole discretion. This means that if you
or anyone using your member privileges violates any provision of these Terms
and Conditions, ACS Internet may take all appropriate action including
termination of your account privileges without notice. Prospective
customers who cannot or otherwise believe that they may not comply with
these terms should not purchase services from ACS. Current customers who
cannot or choose not to comply should deactivate their service. Termination
fees may apply.
ACS reserves the right to modify these Terms and Conditions at any time
without notice. Your continued use of an ACS Internet account constitutes
acceptance of the then-current Terms and Conditions in place as posted on
this website. These terms and conditions supersede all previous terms and
conditions, representations, understandings or agreements, whether verbal or
written between you and ACS Internet. No other terms and conditions,
representations, understandings or agreements shall be in effect with regard
to an ACS Internet account unless specifically adopted in a written
agreement between you and ACS Internet.
1. Appropriate Use
ACS encourages you to participate in the online world to express your
views and benefit from the interactive experience. However, it is important
to remember that there are rules of conduct that you must abide by as an ACS
Internet customer. You are solely responsible for your conduct while using
your ACS Internet account, as well as the conduct of anyone else using your
account. This includes the content of all email messages generated or
forwarded, and all content in any folders, home pages or other
transmissions, information, images or other interactions you generate,
transmit or maintain on or through ACS Internet.
ACS Internet reserves the right to delete, move or edit any such item
that ACS Internet, in its sole discretion, deems abusive, defamatory,
obscene, in violation of copyright or trademark laws, or otherwise illegal,
inappropriate or unacceptable, including any material ACS Internet believes
may cause any liability for it or which may cause ACS Internet to lose the
services of any supplier, including but not limited to any carriers which
may provide services to ACS Internet or its Customers.
Use for Lawful Purposes
You may only use ACS Internet products and services for lawful purposes.
The laws that apply in the offline world must be obeyed on-line as well.
Posting, transmitting, promoting, distributing or storing Content in
violation of any applicable law or regulation is prohibited. "Content" means
the text, software, communications, images, sounds, and all other
information and materials you encounter or generate on-line on the Internet,
including material protected by copyright, trademark, trade secret or other
intellectual property rights, and material that is obscene, defamatory,
constitutes an illegal threat, or violates export control laws.
Conduct in the ACS Internet space should conform to the requirements of
the law, respect for the rights of other users of ACS Internet, and current
standards for communicating online. This includes following the rules of any
Internet service provider, any other online services, and all applicable
state, local and federal laws (including foreign or international law where
appropriate).
Some examples of prohibited illegal conduct are:
- Posting obscene content (including child or adult pornography);
- Planning illegal activity, such as building a bomb or counterfeiting
money;
- Advertising a lottery, ammunition, firearms, tobacco, alcohol, illegal
drugs and drug-related paraphernalia;
- Pretending to be anyone you are not -- you may not impersonate another
person (including celebrities), another ACS Internet customer, an ACS
employee, or a civic or government leader;
- Using false statements to get, or to attempt to get, account
information or other private information from other ACS Internet Customers
or other Internet users;.
- Engaging in copyright infringement or other intellectual property
infringement; and
- Activity which in any way interferes with any person, entity or
computer system accessible via the Internet regardless of whether the
interference is in violation of Federal, state or local law, including
unauthorized attempts to access or use the data or resources of another
person, entity, host or network, including any attempt to probe another
person, entity, host or network, or to breach the security of a system
belonging to another person, entity, host or network; or interference with
any person, entity, host or network, including, but not limited to,
mail-bombing, flooding, or any other deliberate attempt to adversely
impact another person, entity, host or network.
ACS Internet shall cooperate with law enforcement authorities, including
complying with warrants, court orders and subpoenas. If ACS Internet decides
to investigate or resolve possible misuse involving you or anything you do
on your ACS Internet account, ACS Internet is entitled to disclose any
information about you and anything you do with your service to law
enforcement or other government officials as ACS Internet in its sole
discretion believes to be necessary or appropriate.
Objectionable Conduct and Content
ACS Internet reserves the right to remove content, without notice, if we
become aware of content in any ACS Internet area which, in our judgment,
would be distasteful, shocking or threatening to another user. ACS Internet
reserves the right, in its sole discretion, to make the final determination
about whether content is objectionable or not.
A general guideline is to ask yourself if your communication is something
that you would say in a room full of people you never met, or in the
workplace. Some examples of objectionable conduct and content are:
- Harassing, threatening, or embarrassing another ACS Internet Customer
or other Internet user;
- Stalking another ACS Internet Customer or other Internet user ("cyberstalking");
- Transmitting or facilitating distribution of content that is harmful,
abusive, violent, racially or ethnically offensive, lewd, vulgar or (in a
reasonable person's view) objectionable;
- If you are an adult, requesting personal or other information from a
minor (any person under the age of 18) who is not personally known to you,
including but not limited to any of the following: full name or last name,
home address, zip code, telephone number, picture, or the names of the
minor's school, church, athletic team or friends; and
- Posting content that defames, abuses or threatens physical harm to
others or yourself.
System and Network Security
Violations of system and network security are prohibited, and may result
in criminal and civil liability. ACS Internet will investigate incidents
involving such violations and may involve and will report any suspected
criminal activity to and cooperate with law enforcement. Examples of system
and network security violations include the following:
- Unauthorized access to or use of data, systems or networks, including
any attempt to probe, scan or test the vulnerability of a system or
network or to breach security or authentication measures without the
express authorization of the owner of the system or network;
- Unauthorized monitoring of data or traffic on any network or system
without the express authorization of the owner of the system or network;
- Interference with service to any user, host or network including,
without limitation, mailbombing, flooding, deliberate attempts to overload
a system and broadcast attacks;
- Falsifying your user identity or providing other false information to
ACS Internet or to other users of the Services in connection with your use
of your ACS Internet account or any feature of that account;
- Posting viruses or software designed to create a virus or to do harm
to ACS Internet's Services, any ACS Internet Customers or users of ACS
Internet Services, or any network components;
- Taking any other action to disrupt the normal use of ACS Internet's
Services or the Internet by other users;
- Use of software that allows your account to stay logged on while you
are not actively using the account, except for those accounts specifically
designed to provide these kinds of connections;
2. Limitations and Restrictions
Availability
ACS Internet service availability to you is subject to varying network
conditions. The service may be temporarily refused, limited, interrupted or
curtailed due to governmental regulations or orders, system capacity
limitations, equipment modifications, upgrades, relocations repairs or other
activities within or beyond our control. ACS reserves the right to provide
offers in selected markets with limited features based on equipment
availability or limitations. ACS reserves the right to provide offers in
selected markets with limited features based on equipment availability or
limitations.
Email Usage
You may use email services through ACS Internet. However, although ACS
Internet cannot control email messages incoming to your accounts, ACS
Internet does impose restrictions on email sent out by you through your
account. Use of your ACS Internet account to send unsolicited email messages
of any type - whether commercial or non-commercial, for profit or
non-profit, is strictly prohibited.
Newsgroup and Bulletin Board Posting
You may access newsgroups (also referred to as Usenet) and other online
bulletin boards through ACS Internet. ACS Internet has no control over what
others on the Internet might post to the many newsgroups and bulletin boards
available on the Internet. However, ACS Internet does impose restrictions on
what you may post through the use of your ACS Internet account. Use of an
ACS Internet account to post to a newsgroup or bulletin board in violation
of the rules of that newsgroup, if any, is prohibited. Incidents of
violation that are brought to the attention of ACS via complaints by
newsgroup or bulletin board moderators or other Internet users is a
violation of these Terms and Conditions.
Bandwidth Usage
ACS DSL services are considered "unlimited bandwidth,"
meaning ACS does not charge customers based on the amount of data they
actually transfer. Residential accounts are meant for attended use by an
individual or family. Business accounts are meant for similar attended use,
but by larger groups of users and with the addition of commercial,
revenue-generating activities. ACS DSL services are not meant for continuous
or automated high-volume data transfers.
3. Customer Responsibilities
One Account, One Connection
You may use your ACS Internet account to make only one connection at any
given time, unless you have specifically purchased an account that is, in
ACS Internet's sole opinion, suitable for multiple user applications.
Multiple, simultaneous connections from an ACS Internet account, except as
noted, are prohibited. This means that your ACS Internet account may only be
dialed into one modem in ACS Internet's modem pool or a single DSL
connection may be active per account, at any given time. Any dialup or DSL
account found connected to two or more ACS Internet modems or other
connection devices at the same time may be suspended immediately;
provided , however , this paragraph is not intended to restrict
the use of a router and multiple computers or home network devices in
conjunction with one DSL connection.
IP Addresses:
Due to ACS Internet's need to justify to ARIN [American Registry for
Internet Numbers] the Internet Protocol (IP) addresses we are consuming, is
it very important that you use the IP addresses assigned to you. After 90
days, we reserve the right to perform random IP swipes and if necessary
change the IP addresses of persons that are not using the IP addresses they
were assigned, and we reserve the right to reissue any IP addresses without
notice. IP addresses are not portable and are not assigned for independent
administration or distribution. You understand and acknowledge that IP
address assignments are not guaranteed, and may be modified as required by
ACS Internet and/or the ARIN.
Termination of an Account
You acknowledge that your use of an ACS Internet account shall not be
deemed to convey any property interest in the resources of ACS Internet, in
the login name(s), the email address(s), or any other element of an ACS
Internet account. ACS Internet may at its discretion terminate your account
at any time, with or without cause, and may thereafter re-issue the login
name(s), email address(s) and any other element the account, and may do so
in whatever fashion it deems best. Likewise, you may terminate your account
at any time, with or without cause, and in so doing gives up all right to
use of the login name(s), email address(s) and/or every other element of the
account; termination charges, however, may apply. In addition, certain
bundled pricing of ACS Internet services and other services provided by ACS
may not be available in the event you terminate your ACS Internet service.
Usage Review
ACS manages its network for the benefit of all users. To maintain
the quality and performance of the ACS network, ACS reviews the overall
statistics of its user community and identifies those accounts with usage in
excess of expected ranges. Normal use and occasional heavy use should
not cause usage patterns to exceed the expected range. Activities that
involve extended, high-volume continuous data transfer might cause your
activity to exceed expected ranges. Examples of such activities might
include, but are not limited to: extensive use of peer-to-peer file sharing
programs, game hosting applications, or streaming video. The hosting
of a server of any kind, including for personal use, is prohibited. If
your usage pattern is excessive, you will be notified to either upgrade your
service plan or reduce your usage pattern. If you choose neither of
these options, ACS reserves the right to terminate your service and/or
account.
Pricing & Deposits
Pricing for ACS Internet accounts is established separately from these
terms and conditions. Your failure to pay for use of an ACS Internet account
in accordance with pricing established by ACS Internet shall result in
immediate suspension of your account. ACS Internet may, at its sole
discretion, require you to pay a deposit to be held by ACS Internet as a
guarantee of payment of the charges we require for service. The fact that a
deposit has been made does not relieve you of from the requirement to make
prompt payment for service, and does not affect ACS Internet's right to
discontinue service for your failure to pay ACS Internet for services you
consume.
ACS Network Equipment
Except in those cases in which ACS Internet has specifically sold you the
network equipment needed to use the ACS Internet residential DSL services,
ACS Internet retains ownership of the modems, routers, network interface
cards (NIC) that are issued in conjunction with your subscription. You agree
to maintain the equipment in good working order and to keep it safe from
damage and in your possession as long as you continue to use the services.
In the event either you or ACS Internet should terminate your account, you
agree to return all of the equipment and materials issued to you, including
all modems, routers, network interface cards, cables, power supplies and
software. In the event any of the materials supplied to you by ACS Internet
are not returned, or are returned in non-working condition, we may charge
you reasonable replacement cost for these missing or damaged items.
Information, Files and Programs
ACS Internet accounts may be used to access to all manner of information,
files and programs is available on the Internet. When accessing such
resources, ACS Internet strongly recommends the use of common sense, and the
use of an up-to-date, quality anti-virus program. While the risk of harm may
be small, risk does exist. ACS Internet cannot, and does not attempt to
guard account owners from any risk of harm associated with the use of
information, files and/or programs retrieved from the Internet. ACS Internet
can only urge caution in the retrieval and/or use of any information, file
or program from the Internet.
ACS Internet explicitly disclaims any responsibility for the accuracy or
quality of information retrieved from the Internet, and further disclaims
liability for any and all harm that might result from the use of any
information, file or program retrieved from the Internet. Retrieval and/or
use of any information, file or program from the Internet through the use of
an ACS Internet account is at your sole risk.
Personal Information
When using any on-line resource - whether email, newsgroups, web page
postings, chat groups, on-line shopping, or other resources available on the
Internet - ACS Internet cautions account owners to use caution in divulging
personal information of any sort. Such information might include credit card
information, telephone and/or address information, or account names and
passwords (in general, account owners should never give out account name and
password information). ACS Internet explicitly disclaims any and all
liability for loss or other damage of any type that is or might be incurred
by you as a result of divulging personal information. All such information
is divulged, if at all, at your sole discretion and risk.
Interruption of Service
From time to time, the services offered by ACS Internet may be
interrupted. Interruptions of service may occur for any number of reasons.
For standard dialup accounts, an online session may be interrupted if it
remains idle for too long a time, or for other similar reasons.
Interruptions of service may occur in a given city or network wide in order
for ACS Internet to perform maintenance tasks - such interruptions will
generally be announced in advance of the interruption. Interruptions may
also occur for reasons completely beyond the control of ACS Internet.
4. Limitation on Warranty, Limitation of Liability, and
Indemnification
General
Your use of an ACS Internet account constitutes your acknowledgement and
agreement that ACS Internet:
- Is not the manufacturer of equipment used to provide access to the
Internet;
- Is not the developer of software used to access Internet resources,
including software provided by ACS Internet, if any;
- Is not the developer or provider of content available on the Internet.
ACS INTERNET DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, DIRECT OR
INDIRECT, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO
IMPLIED OR EXPRESS WARRANTIES OF SUITABILITY, DURABILITY, MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE (1) SERVICES
OFFERED, (2) EQUIPMENT USED TO PROVIDE SERVICES, (3) SOFTWARE USED TO ACCESS
INTERNET RESOURCES, INCLUDING SOFTWARE MADE AVAILABLE BY ACS INTERNET, IF
ANY, AND (4) ANY AND ALL CONTENT WHICH MIGHT BE ENCOUNTERED ON THE INTERNET
FROM TIME TO TIME.
Your use of an ACS Internet account constitutes your agreement that any
and all damages which might arise from your use of the services, equipment
supplied, software, Internet content, shall be your responsibility and shall
not be the responsibility of ACS Internet. Your use of an ACS Internet
account constitutes your waiver of any and all claims against ACS Internet
for any and all such damages.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT ACS INTERNET AND ITS AFFILIATES,
OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO
YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ACS HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE
USE OR THE INABILITY TO USE THE ACS INTERNET SERVICES; (ii) THE COST OF
PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA,
INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR
TRANSACTIONS ENTERED INTO THROUGH OR FROM THE ACS INTERNET SERVICES; (iii)
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv)
STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE ACS INTERNET SERVICES; OR
(v) ANY OTHER MATTER RELATING TO THE ACS INTERNET SERVICES.
ACS Internet takes no responsibility for any such on-line distribution or
publication by you. ACS Internet does not review messages or content you may
generate or post, and ACS Internet is not responsible for what is contained
in those messages or content. As a condition of your use of an ACS Internet
account, you agree to indemnify and hold harmless ACS Internet for any and
all claims made by any third party arising from your use of your ACS
Internet account, including claims against anyone utilizing your ACS
Internet account, whether or not known or allowed by you.
None of the provisions in this section of these Terms and Conditions
shall be deemed to negate any other provision of these Terms and Conditions,
provided however, that if any provision in these terms and conditions shall
be deemed inconsistent with the provisions of this section, the provisions
of this section shall be controlling.
Interruption of Service
Use of an ACS Internet account constitutes your acknowledgment that such
interruptions will occur from time to time. You acknowledge and agree that
ACS Internet shall not be liable to you for any harm or loss arising from an
interruption of service, regardless of the nature and extent of the harm or
loss. You further acknowledge and agree that responsibility for avoiding
harm or loss arising from an interruption of service, regardless of the
nature and extent of the harm or loss, is your responsibility and not the
responsibility of ACS Internet.
By way of example, access to on-line brokerage services via the Internet
would be lost during an interruption of service. ACS Internet cannot and
will not be responsible for loss of such access, regardless of whether the
loss of such access occurs as a result of an interruption of service by ACS
Internet, or for any other reason. It is your responsibility to plan in
advance against the possibility of occasional loss of access to such
services.
Excusable Delay and Failure to Perform
ACS Internet shall not be held liable for any delay, failure in
performance, loss or damages due to a force majeure event including but not
limited to fire, theft, embargo, explosion, power problem, earthquake,
avalanche, volcanic action, flood, war, water, the elements, labor disputes
or unrest, including strikes, slowdowns, picketing, or boycotting, civil
disturbances, any law, order, regulation, ordinance, or requirement of any
government or legal body, or any representative of any such government or
legal body, or military authority, acts of God or public enemies, inability
to secure raw materials, inability to secure Equipment or transportation
facilities, acts or omissions of carriers, or other causes beyond the
reasonable control of ACS Internet. |